This study was carried out to answer various questions such as whether the banks followed the various perspectives of the Balanced Scorecard, relative importance of the four perspectives of the Balanced Scorecard, relationship between the age of the employees and knowledge about the Balanced Scorecard, relationship between experience of the employees and knowledge about the Balanced Scorecard. This study was carried out at the managers level. To accomplish these objectives, a sample of 27 out of total 34 banks was taken. The number of respondents in this study was 161. So far as...