SPEAK EASY is a comprehensive communication handbook, packed with illustrative examples, practical guidelines, and specific recommended exercises. It is divided into three sections: The Basics, The Human Side, and The Situations. Each of the 13 chapters contains a set of SPEAK EASY RULES with a 5-point summary checklist. SPEAK EASY is innovative and original in its presentation and distinct combination of information. It is accessible through its straightforward and friendly simplification and illustration. It provides sharp insights, resulting in authentic, advantageous and comfortable...