Research shows that over 50% of sales professionals fail to achieve their goals year in and year out. This problem exists in both good and bad economic times and is not getting better. Due to our critical reliance on sales, negative sales performance can severely impact the overall performance results of any private or public company.

In this beautiful and haunting debut novel in verse, called "a tender piece on connectedness" in a starred review from Kirkus Reviews, a Japanese-American girl struggles with the loneliness of being caught between two worlds when the tragedy of 9/11 strikes an ocean away.

Eleven-year-old Ema has always been of two worlds--her father's Japanese heritage and her mother's life in America. She's spent summers in California for as long as she can remember, but this year she and her mother are staying with her grandparents in Japan as they await the arrival of Ema's baby sibling. Her...