The systematic treatment of interpersonal conflict mediation has spread rapidly worldwide and is increasingly incorporated in law. The literature on this subject has equally grown. As part of the Saint-Petersburg Dialogues theoreticians and practitioners, researchers and trainers from East and West have shared their experiences and collected them in this volume. Its various contributions reflect the full range of the topic: Conflicts are everywhere in politics, organizations, communities, and in private. People argue about all sorts of issues, resources and opinions, goals and means,...