Congratulations on taking the first step on your journey to becoming Empowered Within just the first few chapters, you will begin to feel Empowered to take charge of your health and healthcare plan. Why does it resonate so? Because you'll finally hear your voice--that of the patient and the caregiver whose cries for guidance, strategy, and tools are finally heard and answered.

Know that:

• You can take control of your healthcare situation.
• You can make the healthcare system work for you, not against...