In Beginning Anew, Sister Chan Khong shares a concrete, four-part process that can help anyone clear up misunderstandings, communicate more honestly and openly with the people around them, and heal relationships. Thousands have been introduced to the beginning anew practice at the retreats led worldwide each year by Zen Master Thich Nhat Hanh.

When we're upset with someone, we're often afraid to say anything. We tell ourselves, "Oh, it's just a small matter; it's not important." But the accumulation of many small issues can create an explosive situation, and can even cause...