Pablo Cortes Elvira Maeso Alejandro Escudero-Santana
This volume contains a selection of the best papers presented at the 8th International Conference on Industrial Engineering and Industrial Management, XX International Conference on Industrial Engineering and Operations Management, and International IIE Conference 2014, hosted by ADINGOR, ABEPRO and the IIE, whose mission is to promote links between researchers and practitioners from different branches, to enhance an interdisciplinary perspective of industrial engineering and management.
The conference topics covered: operations research, modelling and simulation, computer and...
This volume contains a selection of the best papers presented at the 8th International Conference on Industrial Engineering and Industrial Manageme...
Consumer out-of-court redress in the European Union is experiencing a significant transformation; indeed the current changes are the most important that have occurred in the history of the EU. This is due to the recent implementation of the Alternative Dispute Resolution (ADR) Directive 2013/11/EU and the Online Dispute Resolution (ODR) Regulation (EU) 2013/524. The Directive ensures the availability of quality ADR schemes and sets information obligations on businesses, and the Regulation enables the resolution of consumer disputes through a pan European ODR platform. The New...
Consumer out-of-court redress in the European Union is experiencing a significant transformation; indeed the current changes are the most important th...
