One of the trends in the global market is the increasing collaboration among ent- prises. Constant changes in inter- and intra-organizational environments will persist in the future. Organizations have to flexibly and continuously react to (imminent) changes in markets and trading partners. Large companies but also SMEs have to cope with internal changes from both a technical (e.g., new information, communi- tion, software and hardware technologies) and an organizational point of view (e.g., merging, re-organization, virtual organizations, etc.). In this context, the competiti- ness of an...