This original study looks at language practices in a government agency responsible for granting or denying legal status to transnational migrants in Spain. Drawing on a unique corpus of naturally-occurring verbal interactions between state officials and migrant petitioners as well as ethnographic materials and interviews, it provides a fascinating insight into the relationship between language, social heterogeneity, and practices of exclusion.

The book investigates how a national agency with homogenizing views of citizenship copes with the fundamental contradiction resulting from...