This qualitative study researched the perceptual
differences of subordinates, which existed in
reaction to the individual supervisors feedback
during a performance feedback conversation. The
subordinates perceptions were based on the
supervisors verbal communication. Interviews were
conducted with approximately thirty participants
identifying perceptual differences and formulating
strategies to improve the communication during the
process of individual performance feedback
conversations.

The research showed much opportunity for what
existed in the communication between a...