Researchers and practitioners have emphasized the
potential strategic value of a firms information
technology (IT) infrastructure, which is largely
determined by the ability to provide a flexible
technological response to rapidly changing business
needs. Among several approaches, a multidimensional
approach that views IT infrastructure as composed of
shared IT services (process infrastructure), formed
through the integration of IT components (technical
infrastructure) with IT knowledge and skills (human
infrastructure), emerges as the broadest conceptual
representation. This book...

E-business Value Creation from a Resource-Based Perspective analyzes and integrates various perspectives on the impact of e-business technologies on supply chain practices and performances. Relying on the resource-based view (RBV) of the firm, the authors designed a comprehensive conceptual framework within which to examine the performance implications of e business technologies. This framework can be used to compare e-business technologies to other types of information technology (IT), and it can also function as a tool for further investigations into supply chain management (SCM)...