Youth workers and other helping professionals regularly find themselves in situations where, despite their experience and education, they simply do not know what to do or how to respond to the circumstances facing them. This book takes up the moment of not-knowing as experienced by youth workers, providing accessible phenomenological descriptions of the experience as lived by several youth workers. In addition to exploring the five dominant themes of the experience, the book situates not-knowing in the larger context of the helping professions and the professionalization of youth work in...