Placing special emphasis on career development and learning, The Definitive Personal Assistant and Secretarial Handbook is the ultimate guide for all management, personal and executive assistants, and secretaries. Sue France covers all the skills needed to progress one's career, offering advice and help with time management, networking, relationship management, communication, and confidence.

This third edition includes a new chapter on how to use neuroscience tools to work through personal weaknesses and primed behavioral traits, and contains even more practical help with minute...

"This book is essential reading for any PA or Executive Assistant in helping them manage their email inbox. It is extremely well written, providing very practical solutions to the problems of email overload and managing one's inbox. The style is engaging in a 'day in the life of a PA' format...great read but more important very useful practical advice"
Professor Sir Cary Cooper, Manchester Business School, University of Manchester
"Thought provoking and intuitive - an uncomplicated guide to email management."
Rebeka Adamson, Administrative Professional Award Winner 2015,...