This study explored the physical and social
characteristics that encourage gathering behavior in
coffee shops. The study is primarily qualitative
using the techniques of visual documentation,
observation, behavioral mapping, interview, and
survey research. The findings are presented in four
categories including preferred physical attributes
of the coffee shops, characteristics of the people
who frequent the coffee shops, the activities that
took place there, and the feelings and attitudes of
the patrons. The most important physical
characteristics include cleanliness, appealing...