Understanding how uncertainty effects the dynamics
and behavior of an organization is a critical aspect
of system design. Models and methods that take
uncertainty into account can lead to significant
reductions in cost. This book investigates the use
of stochastic optimization models for a generalized
assignment problem (GAP) with uncertain resource
capacity and a shift planning and scheduling problem
(SPSP) with unknown demand. For the GAP, the first
stage decisions correspond to an assignment of jobs
to agents. Penalties are incurred when the
assignments do not permit all demand...