Nonprofit organizations, their governing structures, boards of directors, and their newest constituency, members who represent the public at large, are the subject of this book. In recent years, new mechanisms have been developed to link citizens with government and with diverse policy-making entities. Earlier, it was assumed that citizens had little interest in policy deliberations, and responsibility for public needs was best left to the experts. Many citizens now believe that they have a legitimate right to infl uence how power is exercised in public organizations.

Koff constructs...