This study evaluated a custom-designed course management system in use at a public institution in the United States. While focusing on gathering information relevant to the continued development of the course management system, this study sought to identify the relationship among user characteristics, usability factors, and acceptance of the course management system in order to clarify the application of the Technology Acceptance Model to this unique situation. This study also sought to identify usability problems with course features. The data indicated that three usability factors, ease of...