Kaiser Permanente is the largest managed care organization in the country. It also happens to have the largest and most complex labor-management partnership ever created in the United States. This book tells the story of that partnership-how it started, how it grew, who made it happen, and the lessons to be learned from its successes and complications. With twenty-seven unions and an organization as complex as 8.6-million-member Kaiser Permanente, establishing the partnership was not a simple task and maintaining it has proven to be extraordinarily challenging.

Thomas A. Kochan, Adrienne...

Kaiser Permanente is the largest managed care organization in the country. It also happens to have the largest and most complex labor-management partnership ever created in the United States. This book tells the story of that partnership-how it started, how it grew, who made it happen, and the lessons to be learned from its successes and complications. With twenty-seven unions and an organization as complex as 8.6-million-member Kaiser Permanente, establishing the partnership was not a simple task and maintaining it has proven to be extraordinarily challenging.

Thomas A. Kochan,...

Informal Workers and Collective Action features nine cases of collective action to improve the status and working conditions of informal workers. Adrienne E. Eaton, Susan J. Schurman, and Martha A. Chen set the stage by defining informal work and describing the types of organizations that represent the interests of informal workers and the lessons that may be learned from the examples presented in the book. Cases from a diverse set of countries--Brazil, Cambodia, Colombia, the Dominican Republic, Georgia, Liberia, South Africa, Tunisia, and Uruguay--focus on two broad types of...

Informal Workers and Collective Action features nine cases of collective action to improve the status and working conditions of informal workers. Adrienne E. Eaton, Susan J. Schurman, and Martha A. Chen set the stage by defining informal work and describing the types of organizations that represent the interests of informal workers and the lessons that may be learned from the examples presented in the book. Cases from a diverse set of countries--Brazil, Cambodia, Colombia, the Dominican Republic, Georgia, Liberia, South Africa, Tunisia, and Uruguay--focus on two broad types of...