As the amount of information accessible continues to grow, information retrieval becomes an increasingly complex process that organizational employees must navigate many times each day. Transactive memory (TM) theory explains how a team works as a system to gain, organize, and utilize information by sharing two or more individuals memories through various communication processes. This book explores communication to retrieve information in organizational work teams from the combined prospective of TM theory and social networks. Here, the processes of TM theory are explicitly defined in...
As the amount of information accessible continues to grow, information retrieval becomes an increasingly complex process that organizational employees...