The first objective of this book is to map the differences between an electronic and a traditional shopping environment and to indicate how these typical online environment characteristics affect online purchase behavior. The focus is on regular choice environments but especially on environments disrupted by stock-outs. In this respect, an overview of the most striking differences between the two shopping environments is developed and a state-of-the-art of out-of-stock knowledge is generated. The second objective is to investigate how online purchase behavior decisions are affected by an...
The first objective of this book is to map the differences between an electronic and a traditional shopping environment and to indicate how these typi...