The main aim of this book is to familiarize those who have never heard of IOSA with its basic idea and effects and to give a concise analysis of the IOSA Programme for those who are directly affected. The book describes the most relevant aviation organisations and clarifies their impact on aviation business with the aim to give an inexperienced reader a short summary and even reference to understand the dependencies. Furthermore it presents an overview of the development of quality systems with special emphasis on quality assurance in airline operations. This facilitates the understanding of...