Based on a review of written material published by thirteen rehabilitation counseling organizations, the study finds that the sector has few unmet information processing needs with regard to political and policymaking activities, both critical success factors.
The study then posits that there are significant benefits to be gained by rehabilitation counseling networks through the conversion of process-oriented knowledge from tacit and explicit, document-based forms to automated, expressive characterizations that can be shared with rehabilitation counselors, clients, and others using computers...

Early attempts to establish scientific groundings for management are universally understood to have failed. Nonetheless, throughout the Twentieth Century, progress was made in defining elements of a scientific approach. Though not fully assimilated into the management literature and practice, elements of these approaches are found in what are known as quality techniques, lean production, and six sigma. Dual Control outlines the history of this effort while considering information processing models that reflect quality/lean methods. The object is to maintain control of organizational resources...