For every business, the choice is stark: Change--or die. At any moment, fully two-thirds of America's companies claim to be in the midst of some type of organizational revamping, though most of these initiatives will fail. What many companies neglect to recognize is that organizational change needs to come from within, no matter how profound the external forces. Positive change requires change agents throughout the organization--those individuals who can translate the strategic vision of leaders into pragmatic behavior. This book identifies the qualities of great change agents and how...