Operations Management: An Integrated Approach provides an account of the systems, processes, people and technology that determine an organisation's strategy and success. With contributions from leading experts internationally, the text takes a comprehensive, comparative, and best-practice approach and applies this specifically to the Asia-Pacific region. Rigorous in scholarship yet eminently accessible in style, Operations Management is replete with pedagogical features - figures and tables, discussion exercises, 'Learnings from the Internet', and a diversity of long and short case studies...

First published in 2000. Abstract: "India is prone to natural and man-made disasters. The number has been increasing every year because of the mixture of various factors such as adverse weather, population growth, urbanization, and industrialization. How the Republic of India organizes for managing significant natural and man-made disasters, its capacity for effective response, and its ability to achieve unity of effort among governmental and non-governmental organizations are the elements of analysis here. This is of interest because India is an emerging world power; it is currently the...