The law enforcement community is constantly being scrutinized and criticized regarding the manner in which officers interact with the public that they serve. Research indicates that functional or higher levels of emotional intelli­gence enhance a persons ability to interact effectively with others. Research also indicates that emotional intelligence may be learned. Given the nature of the policing, the potential benefit to law enforcement agencies employing officers with functional or high levels of emotional intelligence was assumed to be a desirable attribute. Can the emotional...