Consumer safety has become a central issue of the food supply system in most countries. It encompasses a large number of interacting scientific and technological rnatters, such as agricultural practice, microbiology, chemistry, food technology, processing, handling and packaging. The techniques used in understanding and controlling contaminants and toxicity range from the most sophisticated scientific laboratory methods, through industrial engineering science to simple logical rules implemented in the kitchen. The problems of food safety, however, spread far beyond those directly occupied in...

Comprehensive and thorough development of both probability and statistics for serious computer scientists; goal-oriented: "to present the mathematical analysis underlying probability results"
Special emphases on simulation and discrete decision theory
Mathematically-rich, but self-contained text, at a gentle pace
Review of calculus and linear algebra in an appendix
Mathematical interludes (in each chapter) which examine mathematical techniques in the context of probabilistic or statistical importance
Numerous section exercises, summaries, historical notes, and...

Competing in a Service Economy is a hands-on guide to creating services, with illustrative examples from service-oriented companies including Disney, Ericsson, IKEA, National Association of Convenience Stores, Ritz Carlton, Scandinavian Airline Systems, Sterling Pulp Chemicals, and Telia Mobile. This practical resource for executives, general managers, and managers in marketing, operations, and human resources reveals how to gain a competitive advantage by creating and implementing a strategic plan that will ultimately improve their organization's services. Written by the authors of...