Rightshore(r) - a registered trademark of Capgemini - is about organizing the distributed delivery process that embraces on-site, nearshore and offshore services. This book describes successful global delivery models utilizing industrialized methods to deliver SAP(r) projects from India. The first part is devoted to management concepts, service offerings and the peculiarities of working together with India. The second part features eight case studies from different industries and from around the world describing how India delivery centers have been successfully deployed in SAP(r)...
Rightshore(r) - a registered trademark of Capgemini - is about organizing the distributed delivery process that embraces on-site, nearshore and off...
Globalization requires effective international and cross-cultural collaboration. When project teams from Western cultures first come into contact with colleagues from the Indian IT and BPO industry, prejudices against the new and unknown are typically amplified. This book is a start on the journey of cultural appreciation for managers, project leaders, and offshore coordinators working together with Indians. It is also a resource for business managers and company strategists seeking to understand the softer aspects behind the headlines that the Indian IT and BPO industry so frequently...
Globalization requires effective international and cross-cultural collaboration. When project teams from Western cultures first come into contact w...
At a time when companies face increasing cost pressures, offshoring IT work to India not only offers the opportunity to reap factor cost savings, but also to industrialize the IT delivery process. Intelligent IT-Offshoring to India is a roadmap approach which enables organizations to discuss and organize the 'India option' in a learned manner. The book opens with an explanation of offshoring, industrialization, and the role India plays in this context; it considers offshoring as a lifecycle and explores how it can help to achieve a company's business and IT priorities. Providing a framework...
At a time when companies face increasing cost pressures, offshoring IT work to India not only offers the opportunity to reap factor cost savings, but ...
Globalization requires effective international and cross-cultural collaboration. When project teams from Western cultures first come into contact with colleagues from the Indian IT and BPO industry, prejudices against the new and unknown are typically amplified. This book is a start on the journey of cultural appreciation for managers, project leaders, and offshore coordinators working together with Indians. It is also a resource for business managers and company strategists seeking to understand the softer aspects behind the headlines that the Indian IT and BPO industry so frequently...
Globalization requires effective international and cross-cultural collaboration. When project teams from Western cultures first come into contact w...
Banken befinden sich in einer schwierigen Phase. Steigende Kundenanforderungen mussen unter dem Druck sinkender Margen erfullt werden. Die bankeninterne Komplexitat schafft zusatzliche Probleme. Zur Sicherung ihrer wirtschaftlichen Position mussen Banken einen Service anbieten, der sowohl im Preis als auch in der Leistung attraktiv ist. Hierfur ist eine radikale Orientierung am Kundenprozess und an den Kundenbedurfnissen unerlasslich. Das Buch bietet fur das Retail Banking eine methodische Grundlage in Form eines Vorgehensplans fur die Erarbeitung eines ganzheitlichen Customer Relationship...
Banken befinden sich in einer schwierigen Phase. Steigende Kundenanforderungen mussen unter dem Druck sinkender Margen erfullt werden. Die bankeninter...
This book views organizational change as the relationship between structure, strategy, systems, style, skills, staff and superordinate goals, introducing the 7-S Model as a framework helping to diagnose and solve organizational problems in a holistic manner.
This book views organizational change as the relationship between structure, strategy, systems, style, skills, staff and superordinate goals, introduc...
This book views organizational change as the relationship between structure, strategy, systems, style, skills, staff and superordinate goals, introducing the 7-S Model as a framework helping to diagnose and solve organizational problems in a holistic manner.
This book views organizational change as the relationship between structure, strategy, systems, style, skills, staff and superordinate goals, introduc...