The whole idea for this book was born out of frustration from my own horror stories with contractors, as well as everybody else's that I have learned about. Plenty of people have told me about a bad incident they have experienced with a contractor, which could have been avoided if the customer had been more informed. Trashing home improvement contractors is not the intention of this book. In the construction business, you have some good contractors as well as bad. The main goal of this book is to educate homeowners on some of the finer points of hiring a home improvement contractor. Ask the...