Several years ago I was on a plane flying to Europe to work on building the distribution network for our family business. As we were flying over the Atlantic, I was finishing my dinner and watching the first movie of the flight when the pilot came on with a standard announcement that frequent fliers hear all the time: "Ladies and gentlemen, I have had to illuminate the 'fasten seat belt' sign because we are getting indications there will be some rough air ahead." I thought about that for a minute and the number of times I had heard that announcement over an aircraft PA system, and it struck...

Several years ago I was on a plane flying to Europe to work on building the distribution network for our family business. As we were flying over the Atlantic, I was finishing my dinner and watching the first movie of the flight when the pilot came on with a standard announcement that frequent fliers hear all the time: "Ladies and gentlemen, I have had to illuminate the 'fasten seat belt' sign because we are getting indications there will be some rough air ahead." I thought about that for a minute and the number of times I had heard that announcement over an aircraft PA system, and it struck...