This publication presents tools and techniques for measuring service delivery in health and education and people's experiences from the field in deploying these methods. It begins by providing an introduction to the different methodological tools available for evaluating the performance of the health and education sectors. Country specific experiences are then explored to highlight lessons on the challenges, advantages and disadvantages of using different techniques to measure quality in a variety of different contexts and of using the resulting data to affect change. This book is a valuable...

In recent years, the world has seen both massive destruction caused by natural disasters and immense financial and physical support for the victims of these calamities. So that these natural hazards do not become manmade disasters, effective systems are required to identify needs, manage data, and help calibrate responses. If well designed, such systems can help coordinate the influx of aid to ensure the timely and efficient delivery of assistance to those who need it most. 'Data Against Natural Disasters' seeks to provide the analytical tools needed to enhance national capacity for disaster...