This volume presents the proceedings of the 12th IFIP/IEEE International Conference on Management of Multimedia and Mobile Networks and Services (MMNS 2009), which was held in Venice, Italy, during October 26-27 as part of the 5th InternationalWeek on Managementof Networksand Services(Manweek 2009). As in the previous four years, the Manweek umbrella allowed an inter- tional audience of researchers and scientists from industry and academia - who are researching and developing management systems - to share views and ideas and present their state-of-the-art results. The other events forming...

In three chapters, Write It, Speak It: Writing a Speech They'll Applaud, gives you the tools you need to produce a more effective, powerful, and memorable speech. Chapter 1 discusses the rules and good practices of all effective writing. With that foundation set, Chapter 2 sets out the ways in which speech writing differs from other forms of writing, and how spoken language allows you to make your words come alive. Chapter 3 provides you with techniques to write more powerful and memorable speeches through storytelling, timing, and rhetorical devices. Tom Pfeifer has been a professional...