In today's rapidly changing global work environment, all workers directly experience increased organizational complexity. Companies are functionally distributed, many across the globe. Intense competition for markets and margins makes adaptiveness and innovation imperative. Information and communication technologies (ICT) are pervasive and fundamental infrastructures, their use deeply integrated into work processes. Workers collaborate electronically with co-workers they may never meet face-to-face or with employees of other companies. New boundaries of time, space, business unit, culture,...

In today's rapidly changing global work environment, all workers directly experience increased organizational complexity. Companies are functionally distributed, many across the globe. Intense competition for markets and margins makes adaptiveness and innovation imperative. Information and communication technologies (ICT) are pervasive and fundamental infrastructures, their use deeply integrated into work processes. Workers collaborate electronically with co-workers they may never meet face-to-face or with employees of other companies. New boundaries of time, space, business unit, culture,...