This volume comprises three works originally published separately as "Shop Management" (1903), " The Principles of Scientific Management " (1911) and "Testimony Before the Special House Committee" (1912).
Taylor aimed at reducing conflict between managers and workers by using scientific thought to develop new principles and mechanisms of management. In contrast to ideas prevalent at the time, he maintained that workers' output could be increased by standardizing tasks and working conditions, with high pay for success and loss in case of failure. "Scientific Management" controversially...