This is a single-volume reference handbook for students and professionals using French. Designed for all users, no matter what level of language skill, this manual comprises five parts: a 6000-word, two-way glossary of the most useful business terms; a 100-page written communications section giving models of 50 letters, faxes and documents; an 80-page spoken situations section covering face-to-face and telephone situations; a short reference grammar outlining the major grammar features of French; and a short business facts section covering esential information about the country or countries...