The suicide of a youth group member. The drowning of a teen on a summer missions trip. A school shooting. These are frightening scenarios that Christian school staff members and youth workers sometimes face. One of their biggest fears is facing a tragedy and not knowing what to do. Most Christian school personnel receive inadequate instruction on what critical steps to take to prevent their school from being paralyzed by tragedy, and few youth workers receive the training needed to counsel their teens after a crisis. As a high school counselor, Sandy Austin has faced tragedy ranging from the...