For more than fifteen years, I have worked with companies helping Human Resources understand and explain to their employees just what company benefits were being offered, how they worked, and how they were used. Then I would assist the employee enroll in the plans best suited for the individual. It was a rare occasion when I would attend an enrollment, and the offered benefits were understood.
When I met individually with the employees, I found that they did not know the differences in the medical and dental plans offered. They did not know the difference in group products and individual....