This book traces the development of e-government and its applications across Europe, exploring the effects of information and communication technology (ICTs) upon political action and processes.

Explores a range of concepts and topics underpinning e-government in Europe:

• the degree to which e-government translates into genuine reform of government and public administration
• the dual role of the EU as both a provider of e-government through its own internal activities and also as a facilitator or aggregator in the way it seeks to engender change and promote...