The interview is completed, the recorder packed away, and you've captured the narrator's voice for posterity. The bulk of your oral history is finished--or is it? Nancy MacKay, archivist and oral historian, addresses the crucial issue often overlooked by researchers: How do you ensure that the interview you so carefully recorded will be preserved and available in the future? MacKay goes carefully through the various steps that take place after the interview--transcribing, cataloging, preserving, archiving, and making your study accessible to others. Written in a practical, instructive style,...

The interview is completed, the recorder packed away, and you've captured the narrator's voice for posterity. The bulk of your oral history is finished--or is it? Nancy MacKay, archivist and oral historian, addresses the crucial issue often overlooked by researchers: How do you ensure that the interview you so carefully recorded will be preserved and available in the future? MacKay goes carefully through the various steps that take place after the interview--transcribing, cataloging, preserving, archiving, and making your study accessible to others. Written in a practical, instructive style,...

A fun and creative guide to keeping customers ecstatically happy

Businesses are used to competing for market share, inexpensive labor, and time-to-market, but today's biggest competition among top firms may be the war for top talent. Today's best organizations are reaching across traditional geopolitical and cultural boundaries to attract and retain the best and brightest workers. In The Talent Advantage, authors Weiss and MacKay tap into their long experience as experts in talent recruitment and retainment to explain why today's business leaders must take firm control...

The first book of the five-volume Community Oral History Toolkit sets the stage for an oral history project by placing community projects into a larger context of related fields and laying a sound theoretical foundation. It introduces the field of oral history to newcomers, with discussions of the historical process, the evolution of oral history as a research methodology, the nature of community, and the nature of memory. It also elaborates on best practices for community history projects and presents a detailed overview of the remaining volumes of the Toolkit, which cover Planning,...

The second book in the five-volume Community Oral History Toolkit walks you through all the planning steps to travel from an idea to a completed collection of oral history interviews. Informed by an extensive survey of oral historians from across the country, this guide will get you started on firm ground so you don't get mired in unforeseen problems in the middle of your project. Designed especially for project administrators, it identifies participants and responsibilities that need to be covered, and details planning needs for everything from budgeting to technology, and from legal issues...

The third book in the five-volume Community Oral History Toolkit takes the planning steps outlined in Volume 2 and puts them into action. It provides the practical details for turning your plans into reality and establishes the basis for guiding your project through the interviews to a successful conclusion. Project managers are given concrete, useful advise on how to manage people, money, technology, publicity, and administrative tasks from the beginning to the end of the project. Volume 3 outlines details for developing the necessary forms to properly administer a community oral history...

The interview is the anchor of an oral history project. The fourth book in the five-volume Community Oral History Toolkit guides the interviewer through all the steps from interview preparation through follow-up. It includes guidance on selecting interviewees, training interviewers, using recording equipment, and ethical issues concerning the interviewer-interviewee relationship. Packed with instructive case studies, Volume 4 offers concrete practical examples and advice for issues such as pre-interview research, developing interview questions and points for guiding discussion, ideal...

Community projects often falter after the interviews are completed. This final book of the five-volume Community Oral History Toolkit explains the importance of processing and archiving oral histories and takes the reader through all the steps required for good archiving and for concluding the oral history project so that it is preserved and accessible for future generations. The authors give special attention to record-keeping systems and repositories, and provide several examples from actual projects to ground the information in practical terms. Charts, checklists, and sample forms also...

For the past ten years, Nancy MacKay's Curating Oral Histories (2006) has been the one-stop shop for librarians, curators, program administrators, and project managers who are involved in turning an oral history interview into a primary research document, available for use in a repository. In this new and greatly expanded edition, MacKay uses the life cycle model to map out an expanded concept of curation, beginning with planning an oral history project and ending with access and use. The book: -guides readers, step by step, on how to make the oral history "archive ready";-offers strategies...

For the past ten years, Nancy MacKay's Curating Oral Histories (2006) has been the one-stop shop for librarians, curators, program administrators, and project managers who are involved in turning an oral history interview into a primary research document, available for use in a repository. In this new and greatly expanded edition, MacKay uses the life cycle model to map out an expanded concept of curation, beginning with planning an oral history project and ending with access and use. The book: -guides readers, step by step, on how to make the oral history "archive ready";-offers strategies...