Instructional quality is one of the most important factors in effective teaching. Without it, school reform is impossible. How can leaders develop and implement strategies to improve faculty quality and then manage the process of school reform in today's complex school environments? The authors answer this question through the study of a systemic reform initiative that was launched in San Diego, California in the late 1990s. San Diego was selected for the study because of its proactive attempts to address the quality of teaching, while simultaneously incorporating California's complex,...