The nature of information technology work has changed dramatically in the past decade. The rise of the Internet has driven massive shifts in both what IT people are asked to do, and how they are required to do it. The Internet has made possible such far-reaching phenomena as electronic commerce, outsourcing and offshoring, new styles of programming and system development, virtual work, virtual communities, and real-time communications. Managing IT Professionals in the Internet Age explores these impacts, and the ways in which the work life of IT professionals from the perspectives of both the...