The application of engineering principles in divergent fields such as management science and communications as well as the advancement of several approaches in theory and computation have led to growing interest in queueing models, creating the need for a comprehensive text. Emphasizing Markovian structures and the techniques that occur in different models, A Course on Queueing Models discusses recent developments in the field, different methodological tools - some of which are not available elsewhere - and computational techniques. While most books essentially address the classical methods...