Electronic documents offer the possibility of presenting virtually unlimited amounts of information to readers in forms which can be rapidly searched and structured to suit their needs. However, poor design and a failure to consider the user often combine to compromise the realization of this potential.; In this book, Dillon examines the issues involved in designing usable electronic documents from the perspective of the designer. It examines the human issues underlying information usage and emphasizes the issue of usability as the main problem in the electronic medium's failure to gain mass...