A plane runs out of gas while circling an airport for 30 minutes...

A passenger liner is mistaken for an enemy fighter and shot down...

A company invests in a new system that will cost them money...

What do these failure have in common? How can we prevent them from happening again?

Offering a critical perspective on problems with human-technical systems, Stories of Modern Technology Failures and Cognitive Engineering Successes explores the significant efforts of those who have made a positive difference. The book...