Creating empowered work teams--a method of involving non-management employees in brainstorming, problem solving, and decision making within an organization--has proven successful in the manufacturing sector and is now being applied to the long-term care field. This practical guide illustrates the far-reaching benefits of empowered work teams in long-term care organizations and explains in everyday terms how to implement the concept. Embracing the goals of the culture change movement, empowered work teams infuse direct care workers with a sense of efficacy and accountability. These...