"Remember What Your MAMAs Taught You" provides a unique way of looking at customer service.

Author Brenda Hill brings over 20 years of experience providing quality customer service to many customers. "Remember What Your MAMAs Taught You" provides valuable information in a humorous, easy to understand format that helps you to:

remember what you've already been taught many years ago by one of your greatest teachers, your MAMAs,

see how negative perceptions about customer service has affected your treatment of others,

dissolve negative perceptions about customer service,...

With the ever so changing technological advancements that our society is blessed to have at this moment, many people have disregarded the importance of social contact and communication. After the use of emailing, social networking, and texting have come into play, the need for handwritten letters have decreased as well as the need for social interaction. Many people nowadays have trouble speaking to one another during face-to-face conversations; however, their conversations are perfectly fine once they've sat themselves down in front of a monitor. Unfortunately, a genuine conversation is hard...

She Remembers a Past She Never Had, Three Lives, Betrayal, and the Great Love that Haunts her Dreams. When her husband inherits his abandoned childhood home on a north woods lake, Lindsay Peterson is delighted. Until . . . Strange things happen when she sees the decaying house for the first time: she knows how the rooms are arranged, knows of a gazebo that hasn't existed for fifty years. After they move in, dreams of a lover from another time haunt her sleep, then intrudes on her days with deja vu until the present blurs with the past. A stirring of air caresses her with whispered touch. Then...