Changes in society resulting from the pervasiveness of information technology have produced positive and negative, intended and unintended consequences. Key among them is the exclusion of individuals--who lack access to technological resources--from various societal processes and services. The theme of this book, social inclusion, explores the many dimensions of this exclusion. This issue has been the focus of much debate within the social sciences, yet has largely been underresearched in the Information Systems field, despite our concerns with the social and organizational aspects of...

Changes in society resulting from the pervasiveness of information technology have produced positive and negative, intended and unintended consequences. Key among them is the exclusion of individuals--who lack access to technological resources--from various societal processes and services. The theme of this book, social inclusion, explores the many dimensions of this exclusion. This issue has been the focus of much debate within the social sciences, yet has largely been underresearched in the Information Systems field, despite our concerns with the social and organizational aspects of...