This is the first book to completely cover the whole body of knowledge of Six Sigma and Design for Six Sigma with Simulation Methods as outlined by the American Society for Quality. Both simulation and contemporary Six Sigma methods are explained in detail with practical examples that help understanding of the key features of the design methods. The systems approach to designing products and services as well as problem solving is integrated into the methods discussed.

Teaches basic and advanced modeling and simulation techniques to both undergraduate and postgraduate students and serves as a practical guide and manual for professionals learning how to build simulation models using WITNESS, a free-standing software package.

This book discusses the theory behind simulation and demonstrates how to build simulation models with WITNESS. The book begins with an explanation of the concepts of simulation modeling and a "guided tour" of the WITNESS modeling environment. Next, the authors cover the basics of building simulation models using WITNESS...