This new edition takes as its focus the dynamic electronic environment in which organizations now operate and the challenges this presents for the management of records. The book offers a practical approach to developing and operating an effective programme to manage hybrid records within an organization, positioning records management as an integral business function linked to the organization's business aims and objectives. The records requirements of new and significant pieces of legislation such as data protection and freedom of information are addressed. Strategies for managing...

This book provides a timely guide to qualitative methodologies that investigate processes of personal, generational, and historical change. The authors showcase a range of methods that explore temporality and the dynamic relations between past, present, and future. Through case studies, they review six methodological traditions: memory work, oral/life history, qualitative longitudinal research, ethnography, inter-generational and follow-up studies. It illustrates how these research approaches are translated into research projects and considers the practical as well as the theoretical and...