I was introduced to cities as "ecosystems" by the late Professor Forest Stearns (University of Wisconsin, Milwaukee) who was an early pioneer in the studies of the urban ecology in the 1970s. I still recall the various terms: "Urban ecosystem," "Urban zones" Urban corridors" Megacities" or "Megacities' complexes" and "Megalopolis" used by various discipline experts as they grappled with the complex of all the terrestrial habitats-the city. Cities have been humanity's habitat since ancient times and one can find references to the cities even in biblical writings and other ancient texts from...

The truth about integrating Cloud services and ITSM Cloud functionality increases flexibility and capacity in IT systems, but it also adds complexity and requires a combination of business, financial and technical expertise to make it work effectively. Moreover, organizations often confuse availability with capacity, and assume incorrectly that using cloud services reduces the need to manage these factors. Lessons from real projects in a narrative format In Availability and Capacity Management in the Cloud: An ITSM narrative, Daniel McLean's fictional IT service management practitioner,...