Failed communications are crippling workplaces across the globe - sapping energy from staff and weakening entire organizations. In this "edutaining" organizational fable, you'll get realistic scenarios and solutions, showing how individuals and organizations should address issues that cost organizations millions or even billions of dollars in wasted effort every year. ..".most will recognize the real frustrations and challenges of a corporation, and a life, trying to pull itself back from disaster. I found myself thinking about my actions, or lack thereof, in similar situations from my past...

Leadership is a popular topic today because it's so central to personal, team, and organization success. This has led to a confusing multitude of leadership grids, charts, formulas, jargon, fads, charismatic stories, and buzzwords. Drawing on decades of research, extensive experience coaching and developing thousands of managers, and previous bestselling books, Jim Clemmer distills today's leadership information overload to its core essentials. The result is a series of insights and bite-sized briefings on the timeless principles of leading people, The Leader's Digest. "If you're looking for...

Firing on All Cylinders is based on the experiences of hundreds of public sector and business organizations improving their service/quality to master a rapidly changing world. This book brings together three organizational performance fields that have, until now, been distinct and separate. These are: 1. Customer Service - developing high perceived value and responsiveness 2. Quality Improvement - reducing defects and mistakes while increasing productivity through improved process and system control 3. Organization Development - building leadership skills and sustaining cultural change

Growing @ the Speed of Change builds upon many of the personal growth and self-leadership concepts Jim introduced in Growing the Distance: Timeless Principles for Personal, Career, and Family Success. As with Growing the Distance, he's added inspirational stories, personal and Client examples, fables, and humor to enliven and simplify what can be dry research or complex concepts. But what's especially exciting and different about Growing @ the Speed of Change are the hundreds of practical action ideas that make this book inspir-actional. Here are some other features that will make this book a...